Frequently Asked Questions

Copied for iOS

  • Q. How do I add clippings to Copied on iOS?

    There are several ways to add clippings to Copied on iOS.
    • Launch Copied. Tap on the Clipboard icon in the top right corner and select "Save Clipboard" in the drop down menu.
    • Enable “Save on App Launch” in the Settings tab. Launch Copied and any new clippings will be saved automatically. This setting will also automatically save new clippings on the iPad when Copied is one of the apps in Split View.
    • Swipe down from the top of your screen to activate Notification Center and add the Copied widget to Today view. Tap the Save button on the Copied widget to add unsaved clipboard items.
    • Use the Copied Clipper in any app that uses the native iOS share sheet.
    • Use 3D Touch on the Copied icon on the home screen and select "Save Clipboard" (iPhone 6s/7 and iPhone 6s/7 Plus only).

  • Q. How many clippings can I save in Copied for iOS?

    You can save 10 clippings in Copied for iOS. Upgrade to Copied+ to save up to 1000 of your recently copied clippings. You can also keep an unlimited number of clippings by adding them to lists.

  • Q. What can I save in Copied?

    Copied supports text, links, and images (JPEG, PNG, GIF, TIFF, BMP).

  • Q. What is the Copied Widget? How do I enable it?

    The Copied widget is a small widget that you can add to your Notification Center. This widget lets you save new clippings and access all your saved clippings without having to launching the app. You can add the widget to the Today section of your Notification Center by tapping the "Edit" button at the bottom of the Today tab in Notification Center. Find "Copied" in the list of available widgets and tap the green "+" button.

  • Q. Do I need to enable “Allow Full Access” to use the Copied keyboard?

    You do NOT need to “Allow Full Access” to use the Copied keyboard if you are on iOS 8.3 or above for basic text input functionality. However, if you are using an earlier version of iOS 8 or you would like to enable the copy or save functionality on the keyboard, you will need to enable “Allow Full Access.” Please note that the Copied keyboard does not require internet access to function and that no data is transmitted from the keyboard.

  • Q. Do I have to purchase the Copied+ upgrade if I’ve purchased it before?

    No. You only have to purchase the upgrade once, even if you want to unlock it on multiple iOS devices. Just make sure that you are signed in to the same App Store account which you used to make the purchase and tap “Restore."

  • Q. What are templates and how do I use them?

    Templates allow you to copy text that you've copied with a different formatting. To copy a clipping using templates, select the clipping and tap on the "..." button of the upper right corner. Select "Copy ..." and the template selection sheet will appear.

    Alternatively, you can copy using template from a list of clippings by swiping a clipping to the left. Tap on the copy (first) button and the template selection sheet will appear.

  • Q. How do I create my own templates?

    To create a new template, navigate to the Settings tab and select Templates. Tap on "New Template" to open the template editor. Templates require a title and at least one placeholder. There are 3 placeholders available: {title}, {text}, and {url}. The placeholders will be replaced with clipping data when you copy a clipping using the template.

  • Q. Does Copied have a URL Scheme?

    The following actions are available in Copied 1.1.0 and above:

    Show Clipboard

    copied://clipboard

    Open List

    copied://list/{listname}

    Find Clipping

    copied://search?q={query}

    New Clipping

    copied://x-callback-url/save?title={title}&text={text}&url={url}&list={list}&x-success={success_callback}&x-error={error_callback}

    All parameters are optional. If title or url is not provided, this action will save the content of your clipboard

    Copy Clipping at Index

    copied://x-callback-url/copy?index={index}&list={list}&x-success={success_callback}&x-error={error_callback}

    Index parameter is required. Index is an integer that starts from 0.
    For example, to copy the previous clipping back to your clipboard:
    copied://x-callback-url/copy?index=1
    To copy the third clipping from a list called Images: copied://x-callback-url/copy?index=2&list=images


  • Q. Why can’t I save a password that I've copied from 1Password?

    Passwords copied from 1Password are automatically ignored and concealed for security and privacy purposes. If you really want to save a password to Copied, you can do so at your own risk by creating a new clipping in Copied and pasting the password as text.

Copied for macOS

  • Q. How do I access Copied on macOS?

    Copied for macOS is a menu bar application which means it does not have a dock icon. To bring up the Copied window after launching it, click on the Copied icon in your menu bar or use the Show Copied hotkey (⌃⇧C).

  • Q. I disabled the menu bar icon and now Copied does not appear when I activate it using the hotkey. How can I get the window back?

    Sorry about that. This bug has been fixed in the version 1.1.1. The window should reappear once you've updated to 1.1.1.

  • Q. How do I add clippings to Copied on macOS?

    Launch Copied for macOS and simply copy away. Copied will automatically save new clippings by default.

  • Q. Can I stop Copied from automatically saving my clipboard?

    Yes. Deselect “Save Clipboard Automatically" from the app menu or use the Toggle Auto Save hotkey (⌘⌥⌃C) to stop the app from saving everything you copy. You can still save clippings while Auto-Save is disabled by selecting “Save Current Clipboard” in the app menu or use the Save Current Clipboard hotkey (⌃⇧S). Alternatively, you can leave Auto-Save enabled and use per-application rules to tell Copied not to save clippings or only save clippings that are copied from a specific app.

  • Q. How many clippings can I save in Copied for macOS?

    You can save up to 1000 recently copied clippings. You can also keep an unlimited number of clippings by adding them to lists.

  • Q. What can I save in Copied?

    Copied supports text, URLs, and images (JPEG, PNG, GIF, TIFF, BMP).

  • Q. How do I delete/rename a list?

    To delete or rename a list, select the list using the list menu and then right click on the list name in the title bar.

  • Q. Can I copy a file and save it in Copied for macOS?

    Copied does not support file clippings at this time except for image files. Copied will save the image data when you copy a supported image file. Other clippings containing files will not be saved in Copied.

  • Q. Can I paste a clipping directly into another app?

    Yes. You can paste a clipping directly into a app. But first, you will need to install a small Paste Helper script to activate this feature. Click here to download the installer. Once the script is installed, you can right click on any clipping and paste it directly into the foreground app or just select the clipping and press ⌘V.

  • Q. Why can’t I save a password that I've copied from 1Password?

    Passwords copied from 1Password are automatically ignored and concealed for security and privacy purposes. If you really want to save a password to Copied, you can do so at your own risk by selecting "Save Current Clipboard" in the app menu or use the Save Current Clipboard hotkey.

  • Q. When I paste a clipping into certain apps, why does it paste the previous clipping instead?

    This issue may occur when using Copied with apps that uses Java such as LibreOffice, IntelliJ IDEA and AppCode. You can fix this by updating Java runtime environment (JRE) on your Mac to the latest version.

  • Q. Where can I find the application logs?

    If you are having problems with Copied, I may require the application logs for debugging. Copied's logs can be found in this folder:

    ~/Library/Containers/com.udoncode.copiedmac/Data/Library/Application Support/Logs/Copied

    You can also access the folder from the app by selecting "Help > About Copied" and clicking on the "Logs" button in the About window.

    Please zip the contents of that folder up and attach them in an email to contact@copiedapp.com with information on how I can reproduce the problem.

Sync

  • Q. What is iCloud sync?

    iCloud is a service provided by Apple that connects all your Apple devices together. Copied uses iCloud to sync all your saved clippings and lists so that you can access them on every Mac and iOS device that you own.

  • Q. What do I need to sync my data?

    Copied must be installed on each device. Every device you want to sync to must be signed in to the same iCloud account and have iCloud Drive enabled. On iOS, you will also need the Copied+ upgrade to enable iCloud sync.

  • Q. Why does the Copied tab show clippings copied from all devices?

    If you enable iCloud sync, the Copied section of the app will show a combined history of clippings copied/saved from all synced devices in chronological order.

  • Q. Why are my synced devices not getting updated automatically?

    When new data is added to iCloud, Copied receives a silent push notification which tells it to download the updates from iCloud. Please ensure that Copied is allowed to receive notifications in Settings > Notifications on iOS or System Preferences > Notifications on macOS. Devices may sometimes fail to receive some push notifications due to a variety of reasons such as poor network conditions or low battery.

    If you are receiving automatic updates on iOS but not on your Mac, enter the following command in the Terminal app and reboot your Mac.

    sudo rm -rf $(getconf DARWIN_USER_DIR)/com.apple.notificationcenter/db; killall usernoted

  • Q. What is Clipboard Sync?

    Clipboard Sync updates the clipboard of all your devices so that their content is in sync. That means that you can copy/save a clipping on one device, switch over to another device and paste the data you just copied. Clipboard Sync uses iCloud to push clipboard updates to all your devices so everything is seamless. The app doesn’t even have to be active on iOS to automatically update your clipboard.

  • Q. Will I know when my clipboard was updated through Clipboard Sync?

    You can choose to receive notifications when your clipboard is updated in the Sync settings.

  • Q. I enabled Clipboard Sync but why is my clipboard is not getting updated?

    Clipboard Sync uses push notifications to tell all devices to update their clipboards. Devices may sometimes fail to receive push notifications due to a variety of reasons such as poor network conditions or low battery. Please ensure that Clipboard Sync is enabled on every device. Copied must be running on your Mac in order for its clipboard to be updated. On iOS, Copied can run in the background and does not have to be active on screen. However, Clipboard Sync will no longer work if you force quit the application from the app switcher. Sometimes, rebooting the device might resolve the problem. If the issue persists, please send an email to contact@copiedapp.com.

  • Q. Some data is missing on some devices. How can I get them to show up?

    Go to the Sync settings on each device and tap/click “Resynchronize."

  • Q. Can I disable iCloud sync after enabling it?

    Yes, you can disable iCloud sync on any device at any time. When you disable iCloud sync you will be asked if you want to keep your data on iCloud or keep it locally on the device. If you keep your data on iCloud, you will no longer be able to access it on the device until you turn iCloud sync back on. If you choose to keep the data locally on the device, it will be removed from iCloud and all other devices that were synced to it.

Contact

If you cannot find an answer to your question in the FAQ, email us at contact@copiedapp.com or tweet us @copiedapp.

If you encounter any bugs or if the app is not working as expected, it would help if you can attach logs to your email. Logs can be sent from Copied for iOS by going to the Settings tab and selecting Contact Support.

Version History

Automating Copied with Scripts

Keyboard Shortcuts (Copied for macOS)